Frequently Asked Questions
Everything you need to know about your AOOSTAR Mini PC experience.
What is the typical shipping time for AOOSTAR Mini PCs?
Most orders are processed within 1-2 business days. Standard international shipping typically takes 7-15 business days depending on your location and customs processing.
Do AOOSTAR Mini PCs come with a warranty?
Yes, all our Mini PCs include a 1-year limited hardware warranty that covers manufacturing defects and hardware failures under normal use conditions.
Can I upgrade the RAM and SSD on my Mini PC?
Most AOOSTAR models feature expandable memory and storage. Please check the specific product specifications for your model to confirm the number of available SO-DIMM and M.2 slots.
What is your return policy for electronics?
We offer a 30-day return policy. Items must be in their original packaging and condition. Please contact our support team to initiate a Return Merchandise Authorization (RMA) process.
Which operating systems are supported?
Our Mini PCs come pre-installed with Windows 11 Pro, but they are also fully compatible with various Linux distributions, including Ubuntu and Debian.
What payment methods do you accept?
We accept all major credit cards (Visa, MasterCard, American Express), PayPal, and secure digital wallets to ensure a safe checkout process.